Terms and Conditions

Making a purchase

With Hand Held Puzzles this couldn’t be easier. Just simply browse our products and add any you wish to buy into the shopping basket. Once you have finished choosing your selection, click on checkout where you will be asked to fill in those all important details we need to complete the order.

We accept all major credit and debit cards. If you are shopping from outside the UK, Welcome! Please choose your country when inputting billing details, this will re-calculate the postage charge.

When confirmation of your order is received, this indicates that we have received your order. This does not mean that a contract exists between us yet. When we indicate acceptance of your order and send you an invoice, this is the contract. We have added this term to protect us in case we have made a mistake in our pricing (either over or under priced goods) or that we are unable to supply you with what you have ordered. In both these cases we will contact you first to agree what we do next.

Reaching Us

If you need to get hold of us, then please do email us by completing the Contact Us page where we will respond to our query as soon as we are able. Alternatively you can write to us at:

Hand Held Puzzles Limited
2nd Floor

33 Longbrook   Street

Exeter

Devon

EX4 6AW

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